Level:Beginner–Intermediate • Sales • Customer Experience
Course Description
- Use AI to speed up prospecting, personalize outreach, and improve response quality across every customer touchpoint.
Learning Outcomes
- Use AI for lead research and prospecting
- Personalize outreach and follow-up at scale
- Improve customer service response quality with AI
Course Outline
- Module 1: AI for Lead Research and Prospecting
- Module 2: AI-Assisted Outreach and Follow-Up
- Module 3: AI in Customer Service Response Quality
- Module 4: Measuring AI’s Impact on Conversion and CSAT
Format
- Full-day workshop, onsite or virtual
Customization note
- Built around your actual CRM and sales process, not generic sales scripts.
Related courses
- AI for Marketing & Content Teams, AI-Powered Workplace, AI Unlocked
