Course Objectives

Any and every sales deal involves negotiation to some degree.

In effect, both the parties want maximum gain at a minimum cost. More so in a business or professional set-up, multiple factors come into play – products offered, the quality and quantity, after sales service, discounts if any to name a few.

A good negotiator is thus one who is able to steer the critical conversations and hence the deal towards a win-win situation for both/all the parties involved. Needless to say, having good negotiation skills is a must in today’s times.

This course will help in honing one’s negotiation skills by understanding the finer nuances involved in the process. It will help one become a confident negotiator.

Our expert trainers will help every participant in the training to evaluate their own negotiation style and also improve on the same through different case-studies and role- plays.

Course Outline

  • Understanding what is negotiation
  • Identifying areas where we negotiate
  • Learning the steps involved in negotiation
  • Knowing the merits and pitfalls involved in negotiation
  • Discovering one’s threshold limits for negotiation
  • Understanding the cost-payout involved in negotiation
  • Learning the barriers to effective negotiation
  • Understanding the role of body language in negotiation
  • Knowing the use of listening and taking a pause in negotiation
  • Creating a positive environment for negotiation
  • Working towards win-win solutions

Target Audience

 

This workshop is open to all individuals who wish to improve / enhance their negotiation skills so as to work towards creating winning propositions for everyone involved

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